Dispatch time
All paid orders will be processed and shipped at most within 2-3 business (work) days from my office in Poland. Weekends and local public holidays do not qualify as business days. When your order has shipped, you will always receive an email notification with a shipment tracking link.
List of shipping countries
Currently, shipping to the following 34 countries and and territories is available:
Europe
Poland, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
North America
United States, Canada
Oceania
Australia, New Zealand
I'm actively expanding the above list. If you can't find your country on it, don't hesitate to contact me - I will add it to the checkout process immediately.
Shipping methods and delivery time
Shipping options available for your address and their exact cost will be displayed during checkout. In case of Registered Priority Mail and GLOBAL Exprès, last mile delivery will be made by your local postal service (e.g. USPS, Deutsche Post, Canada Post, etc.). All of the following shipping methods have tracking.
Although the following delivery times are based on the history of all international shipments I have fulfilled to date, there may be additional minor delays that I can't predict - e.g. prolonged possible individual customs inspections, airport/freight issues, or COVID related flight reductions or staff shortage at airports, customs, and postal offices (last mile).
Europe
Registered Priority Mail
From: €5.53 (VAT incl.)
Delivery time: 5-16 business days
GLOBAL Exprès
From: €8.27 (VAT incl.)
Delivery time: 5-8 business days
DHL
From: €11.02 (VAT incl.)
Delivery time: 2-5 business days
DPD
From: €15.36 (VAT incl.)
Delivery time: 2-5 business days
North America, Oceania
Registered Priority Mail
From: $4.49
Delivery time: 5-16 business days
GLOBAL Exprès
From: $7.60
Delivery time: 5-8 business days
Poland
InPost Parcel Locker
From: 14.69 zł (VAT incl.)
Delivery time: 1-2 business days
DPD Courier
From: 13.49 zł (VAT incl.)
Delivery time: 1-2 business days
InPost Courier
From: 15.79 zł (VAT incl.)
Delivery time: 1-2 business days
Customs duties and taxes
In case of orders to countries in European Union (EU) or European Economic Area (EEA), VAT (European sales tax) is already included in all prices. You won't be charged with any additional costs upon receiving your package.
Orders to countries outside the EU and EEA may be subject to customs duties, and/or taxes, which are the responsibility of the buyer. The exact amount will depend on your country, state, or province.
Payment
This site uses Stripe (recommended payment method - no additional fees) and PayPal (+7.95% commission due to the high fees and necessary currency conversion) to process payments. During the checkout process, you will be redirected to a page hosted by the processor to securely complete the payment - no card information is sent to the shop, so you can rest assured all your data is safe. You can pay with:
• PayPal balance
• all major credit and debit cards (VISA, Mastercard, Maestro, American Express, Discover, Diners Club, JCB, Cartes Bancaires, UnionPay, and more)
• Przelewy24 / BLIK
• Bancontact
• EPS
• giropay
• iDEAL
• SOFORT
• SEPA Direct Debit
• manual bank transfer (in this case, contact me)
Additional questions?
Don't hesitate to contact me at kontakt@centorek.com. I aim to respond within 12 hours, but it can occasionally take longer during busy times.